Change Management

Change Management Practitioner

Candidates who undertake the new Practitioner level qualification course and exam will gain a deeper knowledge of the principles of change management and an understanding of how to implement and manage change in their organisations. The objective of the course is to enable candidates to generate better acceptance of change through the implementation of change theories, enabling a higher rate of satisfactory change while keeping staff engaged.

The Change Management qualification now comprises two levels: Foundation and Practitioner.The Foundation course consists of four modules focusing on the theories of how change impacts on and is affected by -

• The Individual
• The Team
• The Organisation
• The Change Leader.

Candidates can become certified in the Change Management Foundation qualification through completing these four modules and a multiple-choice exam at the end of the final day.The Foundation exam is an hour-long closed book multiple choice paper. It has four sections with a total of 60 questions and candidates must score 50% to pass.

The new Practitioner course builds on the knowledge of the four change areas from the Foundation course and supplements this with information taken from the People Alchemy website www.peoplealchemy.co.uk which enables candidates to further understand the concepts and application of change management.

The Practitioner Exam is a 3-hour multiple choice paper. It is open book and comprises four questions based on a given scenario. There are 20 marks per question. Candidates must score 50% to pass. The Practitioner exam can only be taken when a candidate has passed the foundation exam.

Both the Foundation and Practitioner level qualifications are based on the Making Sense of Change Management book written by Esther Cameron and Mike Green. The Change Management Practitioner exam also has a candidate handbook which can be taken into the exam.

Candidates who have passed the Change Management Practitioner examination can put Change Management Practitioner on their business cards.